Augustin works closely with clients to develop and maintain customized computer billing systems for telephone, Cable TV and internet companies. She directs all of RVW’s billing development and production.
She is responsible for the design, analysis, development and implementation of RVW’s billing systems. Changes and additions to these systems are the result of customization requests of clients, new services being developed and industry-wide procedural changes. Sharon has also been involved in several industry committees providing insight into telephone data analysis.
Since joining the firm in the early 1980s, Sharon has been extensively involved in data processing for telephone companies. In addition to billing systems, she has been instrumental in the development and implementation of data processing systems used for traffic analysis, continuing property records, equal access balloting, accounting, and specialized toll and network studies.